Help With Logging In

How to log in

Please visit our log in page and enter your details. You can log in with your PID and your email address.

You can also log in by clicking on the Login button on the top; you will then just need to enter your details.


PID and Password Troubleshooting

I can't remember my PID

You can find your PID in any communication with the College. If you still can't find your PID, you can log in using your email address. You will then find your PID in your Dashboard.

I used to have a Username but I don't remember it

From December 2020, Usernames can no longer be used to log in, but you can still use your PID and your email address.

I can't remember my password

You can reset your password by using your PID or your email address. You will then need to follow the instructions in the password reset email you have received. Please allow up to five minutes in case you haven't received your password reset email and don't forget to check your Spam/Junk/Promotions folder too.

I have received a password reset email but I can't reset my password

The link on the password reset email will expire after a certain amount of time. Please try to reset your password again.

I haven't received my password reset email

Please try to reset your password by using your PID. If you can't still find your password reset email, please contact us selecting "Website and Log In" in the contact form.


Email Troubleshooting

I can't remember my email address

You can still log in with your PID. You can find your PID in any communication with the College.

My email address is invalid

Please make sure that the format of your email address is correct. You can still log in with your PID. You can find your PID in any communication with the College.

My email address is already used

If you believe this to be your email address, you can try to reset your password or log in with your PID.

Reset my password without my email address

You can reset your password using your PID.


Account Troubleshooting

I can't login to the website

If your details are correct and you are not able to log in, please make sure that the browser you are using has JavaScript enabled and that you are not using ads blocker plugins. In order to check your browser settings, please follow the links below:

My account has been archived or disabled

If you see this error, please contact us selecting "Website and Log In" in the contact form and your issue will be investigated by our team.

I haven't received the activation email

If you haven't received the email with the activation code, please check your Spam/Junk/Promotions folder. If you still can't find the email, please contact us selecting "Website and Log In" in the contact form and your issue will be investigated by our team.

I can't register, login or reset my password

If this is not your first visit on the website, please try to log in using your PID or your email address; you can find your PID in any communication with the College. If you are trying to register an account on the website, please make sure you are using a valid email address. You can try to reset your password by using your PID or your email address. If you still can't log in or register, please contact us selecting "Website and Log In" in the contact form and your issue will be investigated by our team.


Need more help?

Please contact us selecting "Website and Log In" in the contact form and our team will help you.
Please note that if this is your first visit since December 2020, you may need to reset your password, even if you had a website login before December 2020.

Why log in?

You will be able to access your Dashboard, where you can pay your subscriptions, access your eLearning content, update your details and see personalised content. You will need to log in to book places on our events and courses.

Create a login

New users must create a login. You do not need to be a member of the College in order to create a login.

Register

Help

Having difficulty registering or logging in? Forgotten your username or password?

Get Help