Skip to content
Login Register

Review of care in NHS Lanarkshire

18 Dec 2013

The Royal College of Physicians and Surgeons of Glasgow commends Health Improvement Scotland on its wide ranging, thorough and independent review of the safety and quality of care for patients in NHS Lanarkshire.

The Royal College of Physicians and Surgeons of Glasgow commends Health Improvement Scotland on its wide ranging, thorough and independent review of the safety and quality of care for patients in NHS Lanarkshire.

While there are a number of examples of excellence in patient care, the review highlights key issues of concern.

The review reports evidence of a lack of leadership both managerial and clinical. There were examples of patients being unclear as to which consultant was looking after them. The report also highlights the need for good communication at all levels within the hospital as well as between the hospital and the community.

President of the Royal College of Physicians and Surgeons of Glasgow, Dr Frank Dunn commented:"Good communication is a key aspect in the chain of care for a patient and is fundamentally important both for the patient and their relatives. It is critically important that patients know who their consultant is. It is also fundamentally important that speedy and accurate information is communicated to the patient’s GP as soon as possible after they have been discharged from hospital."

The inequality of care was evidenced between the three hospitals mentioned in the review, and also within the individual hospitals. Of particular concern is the fact that this relates to patients whose condition is deteriorating. There are scoring systems in place to identify a need for action when measures are needed, however the review found that these systems were not always followed.

Insufficient staffing at nursing and medical team levels is also reported; the inevitable consequence of this is deterioration in patient care.

Dr Dunn added "patient safety is a key priority and we are committed to working with the Scottish Government, Fellows and Members and other agencies to ensure that all of the key lessons are learned from this review."

Media enquiries

0141 227 3223 / 0141 227 3204

Notes to editors

The Royal College of Physicians and Surgeons of Glasgow is the only multidisciplinary Royal College in the UK. Its membership, which exceeds 11,000, includes physicians, surgeons, dental practitioners, travel medicine and podiatric medicine professionals. The College provides career support to the membership through education, training, professional development, examinations and assessment whilst acting as a charity and leading voice on health issues in order to set the highest possible standards of health care.

Back to all news

Share this story:

Latest news and statements

Key priority areas

Workforce Recovery and Transformation
Health services in many parts of the world are over-stretched due to workforce shortages, rising demand for services and difficulties in retaining staff.
Read more
A healthy healthcare workforce is essential for patient care. When the workforce is exhausted, experiencing burnout, and struggling to balance their work and personal lives, it impacts on everyone.
Read more
Equality, Diversity and Inclusion
We are committed to standing up for equality, diversity and inclusion. We want our College to reflect the diversity in the NHS workforce and in the patients that we care for.
Read more
Climate Change and Sustainability
Climate change has caused great harm to our planet and warnings of increasingly extreme heatwaves, droughts and flooding will all place a significant burden on our health outcomes.
Read more
Health Inequalities
The health inequalities in our society have been both highlighted and exacerbated by the covid pandemic. There is a need to do things differently.
Read more
The COVID-19 pandemic has had a huge impact on the lives of healthcare professionals, and the urgent need to learn whilemfocusing on delivering the best care for our patients has been an enormous challenge.
Read more



Key links

Contact us

Log in

Log in to access your Dashboard, book events, pay your subscriptions and access eLearning material.

Log in

Register an account

New users must register before logging in. You do not need to be a member of the College in order to register.



Having difficulty registering or logging in? Forgotten your username or password?

Get Help